Using yarta

yarta helps you find answers from your organisation's knowledge and the wider internet. Here's how to get the most from it.

Two ways to search

Every time you ask a question, you choose where yarta looks for the answer. You'll see two options above the search bar:

My organisation

Searches your company's own documents, policies, and connected tools.

Good for
  • Internal policies and processes
  • Company systems and tools
  • Client or project information
  • HR, finance, or operations questions

General information

Searches broader knowledge from the internet and general sources.

Good for
  • Industry regulations and guidance
  • General how-to questions
  • Research and comparisons
  • Everyday questions outside your company

Key principle: yarta keeps these sources separate so you always know where an answer comes from.

Switching between modes

You choose your mode at the start of each conversation. Above the search bar you'll see two buttons: My organisation and General information. Tap the one you want before typing your first question.

The mode stays the same for the entire conversation. If you want to switch, select Start a new topic below the search bar — this begins a fresh conversation where you can pick the other mode.

If yarta thinks your question might get a better answer in the other mode, it will suggest switching. You can follow the suggestion or stay where you are.

Examples: My organisation

When searching your company's knowledge, include specifics like location, team, or topic.

What's our leave policy?
What's the annual leave policy for new starters in the UK?
How do expenses work?
How do I submit travel expenses for a client meeting?
What's the process?
What's the onboarding process for new hires in the London office?
Who handles complaints?
What's the grievance procedure and who should I contact in HR?
Tell me about our benefits
What health and wellbeing benefits are available to UK employees?

Examples: General information

For broader questions, include the context, audience, or location to get a more useful answer.

Tell me about GDPR
What are the key GDPR requirements for storing customer data in the UK?
What's a good CRM?
Compare HubSpot and Salesforce for a 20-person sales team
How do I write a business plan?
What should a business plan include for a new UK consultancy?
What's the weather like?
What's the weather forecast for Edinburgh this weekend?
Good restaurants
Recommend Italian restaurants in central Manchester for a business dinner

Understanding answers

Answers are grounded in sources

Every answer references the documents or pages it drew from.

You can check the original

Click any source to open the original document and verify the answer.

Sources may differ

If documents contain conflicting information, yarta will surface this. Always review the original when precision matters.

Finding your way around

Search bar

Type your question. Choose your mode using the buttons above it.

Previous questions

Top right. Go back to earlier conversations.

Profile

Top right. Access settings, integrations, and this guide.

Frequently asked questions

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